I design intuitive, data-rich experiences across health and home platforms (WebMD, Medscape, ApartmentRatings) that empower users and deliver measurable impact — from doubling engagement (+100%) to improving transparency for 17M+ renters.
Making task management clear for Ops teams I designed a centralized dashboard to replace scattered spreadsheets and emails. After iterating based on feedback, engagement increased by 100%, helping teams track ownership, meet deadlines, and act quickly on urgent issues.
View Case Study →Highlighting what matters most in reviews I designed an AI-powered feature that surfaces trending topics from thousands of resident reviews. This helps property managers quickly spot issues like "Cleanliness" or "Noise" and take action faster.
View Case Study →Making complex property info easy to explore I redesigned the community page navigation to simplify how renters browse floor plans, pricing, and reviews. The updated design improved usability, reduced drop-off, and gave property managers a clearer way to showcase their communities.
View Case Study →I redesigned the homepage to highlight Verified Reviews and the epIQ Index, boosting trust and educating first-time renters. The new layout surfaces top-rated communities, improves calls-to-action, and drives stronger engagement.
View Case Study →Designer. Creator. Explorer of cultures, ideas, and experiences.
I'm a UX/UI Designer who loves turning complexity into clarity. I've designed for health, home, and marketplace platforms (WebMD, Medscape, ApartmentRatings, Demandforce), creating intuitive tools that simplify workflows, build trust, and deliver measurable impact. From boosting engagement by 50% to improving efficiency by 80%, my work has helped millions of users make smarter decisions.
Beyond design, I've lived in many places and love exploring new cultures, which gives me a unique perspective on global user needs. Outside of work, I create digital content for fun — like growing my Yorkie's TikTok (@chapoofficial) to 20K followers — and experiment with AI to make my own music. Whether I'm designing products, traveling, or building something playful on the side, I'm always driven by the same thing: curiosity and connection.
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